Poplar Family Dentistry

Ramsis Yousef Edited 3 months ago

I had a great experience at Poplar Family Dentistry. Dr. Yousef and her staff were very kind, professional and caring. The office is clean and welcoming and everything was explained to me clearly. I felt comfortable throughout my visit.

Abigail 4 months ago

Such a kind and caring dental office. Dr. Yousef and her team are gentle, thorough, and take the time to explain everything clearly. The office feels welcoming, and I always feel like my concerns are heard. Highly recommend Poplar Family Dentistry.

Cyrus Lee 4 months ago

0/5 - Poor communication 👎 - Poor scheduling 👎 - Limited dental knowledge 👎 - Will push for XRay's for the smallest things👎 - Old XRay technology that will be rejected at any other clinic👎 - Stonewalling👎 - A 3% extra fee BEFORE tax if you use a credit card👎 Just as Stephanie G pointed out, the Poplar Family Dentistry office was very disorganized and inefficient, with extremely poor communication. I originally went to Poplar Family Dentistry in early February to get a cleaning done and to ask about getting a resin coating to protect my exposed roots. I had to wait months just to find an appointment with them. I repeatedly asked to talk with Dr. Yousef about my concerns, but was repeatedly stonewalled by the staff. When I finally met Dr. Yousef in March, she didn't understand what I meant by resin coating, nor was she familiar with nay other procedure that I was asking for, constantly mistaking the resin coating for a fluoride treatment (NOT the same thing). In the end, I never got a cleaning done due to the evident lack of dentistry at this office. The XRay's are also of atrocious quality, so be careful that you don't get pressured into wasting your insurance coverage for your

Tia Wolfe 6 months ago

I had such an incredible experience with Poplar Family Dentistry and Dr. Yousef. They were able to enroll my son and I as patients and get us in the very next week for our appointments. As a single mom, I was nervous about having my 3 year old with me during my appointment. The staff was so kind, understanding, and helpful. They let him sit right outside the exam room door during the x-ray portion so he could still see me. My exam was personable, efficient, and comfortable. This was my son’s first dentist appointment, and the dental hygienist (Terra) and Dr. Yousef were so great with him, explaining each step, and keeping things fun and personable. Thank you for such a great experience. I highly recommend Poplar Family Dentistry.

Ludmila Kreichman 6 months ago

Avoid this place. I genuinely do not understand how it has so many 5-star reviews, that was not at all consistent with my experience. I scheduled my visit because of a specific gum issue that I had already mentioned beforehand, and that is when I was offered the $325 membership plan that I ended up purchasing. However, during the appointment, my main concern was not properly addressed. I had to bring it up myself at the end again. Instead, the visit focused on taking multiple X-rays and presenting me with a costly treatment plan that did not clearly relate to the issue I came in for. I paid $325 for the membership and essentially walked away with no resolution to my concern and no cleaning. The doctor’s treatment and overall approach left a lot to be desired. I did not feel heard or properly cared for as a patient. I have since had to follow up multiple times to try to resolve this situation, which has been frustrating and time-consuming. I would strongly caution others before going here or signing up for their membership plan.